Support
We're here when your
care team needs us
Reach our clinical support team by phone or submit a detailed issue below. We prioritize responses for active patient-care workflows.
Submit an Issue
Describe your issue in detail β including any patient workflow context if relevant. Our team will respond based on priority.
- π΄ Critical β Patient Impact1 hour
- π High β Workflow Disruption4 hours
- π’ Normal β Question / Request1 business day
Issue Details
β Issue submitted! You'll receive a confirmation email with your case number.